Welcome to Turriff & District Citizens Advice Bureau

Welcome to Turriff & District Citizens Advice Bureau – here to help you.

Here at Turriff & District CAB we provide free, confidential and independent advice to everyone who needs it, working or living in the Banff, Turriff, Aberchirder through to New Deer, Fyvie, Methlick and surrounding areas.

As a member of the Scottish Association of Citizens Advice Bureaux, we have two aims:

  • to help people understand their rights and responsibilities and to help them take action to solve their problems
  • to work locally and nationally to change policies and practices that are the root cause of problems, preventing issues arising at source.

Issues we can help you with:

Our services are provided by fully trained volunteer advisers supported by  paid staff – a Manager, a Bureau Supervisor/Trainer, specialist Welfare Rights Advisers, specialist Debt Adviser and Outreach Advisers, covering a range of issues including:

»  Welfare Benefits entitlement

»  Debt problems – how to manage your money and maximise your income

»  Consumer rights and how to get the service you’re entitled to

»  Employment – redundancy, dismissal, retirement, parental entitlements, contractual

changes, self employment, agency workers

»  Housing issues {homelessness, neighbour problems, rent problems}

»  Legal and relationship issues

»  Tax problems {including Council Tax}

»  Utility problems

»  Immigration and Nationality problems                 

For help on any of these or other issues contact us now or visit the Citizens Advice adviceguide.
“ Please note the bureau will be closed to the public from 12.15pm on Friday 21st December and reopen to the public at 9.30am on Monday 7th January 2019. Citizens Advice Direct will be avaible from 9am to 6pm by calling 0808 800 9060 or email advice@advice.scot except for 25 & 26 Dec and 1 & 2 January.”