Welcome to Turriff & District Citizens Advice Bureau

Welcome to Turriff & District Citizens Advice Bureau – here to help you.

Here at Turriff & District CAB we provide free, confidential and independent advice to everyone who needs it, working or living in the Banff, Turriff, Aberchirder through to New Deer, Fyvie, Methlick and surrounding areas.

As a member of the Scottish Association of Citizens Advice Bureaux, we have two aims:

  • to help people understand their rights and responsibilities and to help them take action to solve their problems
  • to work locally and nationally to change policies and practices that are the root cause of problems, preventing issues arising at source.

Issues we can help you with:

Our services are provided by fully trained volunteer advisers supported by 8 paid staff – a Manager, a Bureau Supervisor/Trainer, specialist Welfare Rights Advisers, specialist Debt Advisers and Outreach Advisers, covering a range of issues including:

»  Welfare Benefits entitlement

»  Debt problems – how to manage your money and maximise your income

»  Consumer rights and how to get the service you’re entitled to

»  Employment – redundancy, dismissal, retirement, parental entitlements, contractual

changes, self employment, agency workers

»  Housing issues {homelessness, neighbour problems, rent problems}

»  Legal and relationship issues

»  Tax problems {including Council Tax}

»  Utility problems

»  Immigration and Nationality problems

and just about anything else you can think of…..                                       

For help on any of these or other issues contact us now or visit the Citizens Advice adviceguide.

Turriff and District Citizens Advice Bureau says that many North East people are losing out financially by not claiming benefits that they are entitled to.

The Citizens Advice Service in Scotland can help people understand what they are entitled to and how to claim it.  You can check your entitlements at any time by asking for a benefits check, or get more information at: www.citizensadvice.org.uk/scotland/benefits/

Manager, Gail Thorburn says,

“We believe that many people lose out on money that they are entitled to through stigma, lack of information or because the system is so complex. We want to get the message across that the social security system is there for anybody who needs it, and to start reducing stigma around claiming social security.”

People can call the Bureau on 01888 562495 to book an appointment for a benefit check.